New Patient Information

New Patient Information

Becoming a New Patient of Community Health Care is very easy. Simply call the clinic that is most convenient for you to use. The medical, dental, pharmacy, and behavioral health services we offer are found here as well as how to make an appointment.

Save Time When You Arrive for Your First Visit

Fill out the Patient Registration Forms before you come to the clinic. The forms are available on our Documents and Forms page in English, Spanish, and Russian.

Sign up for Patient Portal, which gives access to your medical records and other services. Gaining access to Patient Portal is as easy as asking a Community Health Care employee. You will be sent an email and instructions for access and create a username and password. From there you will have access to all the conveniences the Patient Portal has to offer.

Access Patient Portal by going to the top menu of our website and clicking the Patient Portal link.

If you have problems accessing the Patient Portal, click on the Chat link at the bottom of the Patient Portal page or call Community Health Care’s Electronic Health Records department during business hours at 253-722-2107.

If you need to request your medical records or dental records fill out the records release consent form on the documents and forms page. The form can be faxed to the records department at (253) 722-1738 or mailed to Community Health Care, 1148 Broadway Suite 100, Tacoma, WA 98402.

Medical Care

Our Family Medical Clinics offer family practice service, including pregnancy and newborn care. If your medical condition is beyond our primary care services, we will assist you in finding the specialized care you need at a price you can afford.

Primary Care Services

• Prenatal Care
• Delivery and Post Partum Care
• Newborn Checkups
• Free pregnancy tests
• Acute Care
• Minor Surgery
• Physical Exams
• Immunizations
• Well Child Checkups
• Control of Chronic Diseases

Community Health Care is the place for you and your family to find the care you need. Our providers take time and listen because we want to get to know you and your needs. Please bring your insurance card with you when you come in.

Community Health Care accepts many insurance plans including Apple Health/Medicaid, Medicare. Bring your insurance card and photo ID with you when you come in along with any co-payments, deductibles and other fees required by your insurance plan. You may pay for co-payments, deductibles and other fees with cash, checks or credit card. No one is denied care due to inability to pay.

We offer a sliding scale based on family size and income, as well as the services/care you receive. In some instances, the sliding fee discount may also apply to your co-pay or deductible. Before the visit, we will estimate your visit fees. Please tell the biller if you are concerned about fees. Community Health Care can also give you a payment plan to fit your needs.

Dental Care

Dental clinics provide preventive and restorative services for all ages, with a focus on early screening for all children and sealants for school-age children. If you have dental insurance, please call (253) 722-2151 to schedule an appointment.

Community Health Care accepts many insurance plans including Apple Health. Please call the dental clinic to see if your insurance is one we can accept. Bring your insurance card and photo ID with you when you come in along with any co-payments, deductibles and other fees required by your insurance plan. You may pay co-payments, deductibles and other fees with cash, checks or credit card. No one is denied care if they are unable to pay.

We offer a sliding scale based on family size and income, as well as the services/care you receive. In some instances, the sliding fee discount may also apply to your co-pay or deductible. Before the visit, we will estimate your visit fees. Please tell the biller if you are concerned about fees. Community Health Care can also give you a payment plan to fit your needs.

We have dental emergency care on a walk-in basis. Come to one of our four dental clinics for a walk-in, standby appointment. Standby appointments happen when there is a cancellation or no-show with a scheduled appointment. There is no guarantee that emergency patients will be seen since no openings in the schedule may occur.

When you come to your first appointment please bring with you: Adult Photo ID, Social Security Card or Birth Certificate, any income information for the last 30 days (paycheck stub, etc.) and the $45.00 minimal fee/deposit for service. This information will be used by our staff to help find you medical insurance you can afford or to determine your fee. Community Health Care accepts cash, checks, Visa/MasterCard and will also structure a payment plan to fit your needs. Fees are on a sliding scale based on family size, income and services received. If you are concerned about the cost of your visit, please call the clinic and talk to the billing staff. They will be able to give you an estimate, although actual fees may vary.

Pharmacy

Pharmacy services at each of our clinics are available only for use by Community Health Care (CHC) Patients. Because of our direct affiliation with federal funding these pharmacies, conveniently located on the same premises as providers, offer our customers exceptional medication pricing at the lowest possible cost. Customers without insurance, or who are under-insured, may qualify for a sliding fee based on income and family size. All prescription prices are calculated on a non-profit basis. These services are a direct benefit to clinic clients and are not available to customers outside the Community Health Care setting. Due to Federal grant requirements, Community Health Care pharmacies can only fill medication requests from outside providers if CHC patients are referred to that provider by Community Health Care.

Behavioral Health

Behavioral Health Services are available at Community Health Care at the Hilltop Regional Health Center, Eastside Clinic, Lakewood Clinic, and Spanaway Clinic. Visits are short – 15 to 25 minutes. The Behavioral Health Specialist will meet with you and focus on the issue that is concerning you and your Primary Care Physician. Together, you will work on a plan to improve the issue.

PLEASE REMEMBER:

• Community Health Care has staff to assist you in finding health insurance you can afford. Call (253) 722-2154 and ask to schedule an appointment with one of our insurance navigators.
• We provide language interpretation at no cost to our patients. At the time you make your appointment, let us know if you need an interpreter during your office visit.
• If your child has a medical appointment, please bring your child’s immunization record.
• If you need to cancel or reschedule your appointment, please give us 24 hours notice. Letting your clinic know you cannot make your appointment will allow the clinic to schedule other patients in a timely manner to meet their needs.
• Please note that lab work, x-rays, and other tests will be at an additional cost.