COVID-19 Information
Who are we testing?
Community Health Care is offering testing for COVID-19 (coronavirus), some clinics are limiting appointments to current Community Health Care patients. If you are not a current CHC patient, please call to determine if you can schedule a test with us. Appointment times are limited and vary by clinic location.
Testing is offered by appointment only.
Procedures for testing:
- Call (253) 722-2161 for a Tele-Health Screening Appointment
- If the screening appointment/visit indicates you need a test it will be scheduled.
- Check in at the testing location, do not come into the clinic.
Please do not come to the clinics for a test without an appointment.
The most common reasons to get a test are that you have symptoms, you have been exposed to someone who tested positive for COVID-19, or you require a test before a medical or dental procedure or prior to travel.
Symptoms of Covid-19/Coronavirus
- fever
- cough
- shortness of breath
- muscle pain
- new loss of taste or smell
- chills
- repeated shaking with chills
- headache
- sore throat
Important Message for Our Patients
Your health and safety remain our number one priority. As your partner in your health and the health of our community, Community Health Care has been working to rapidly transform how you continue to access the care you need. We are helping our health care community by making virtual care options even more accessible than ever before and are sharing some important updates on what we are doing to protect and serve you in a way that prioritizes your health and safety.
For questions or appointments for Medical, Dental or Behavioral Health Services please call (253) 722-2161.
For pharmacy refills or questions for Medication Assisted Treatment please call (253) 682-3000.
New approaches to caring for you include:
In-Person Care
All patients, visitors and vendors are required to wear a face mask or face cover. You are encouraged to bring your own face cover or mask.
We are limiting the people who come with patients to only one parent, guardian or caregiver.
Tele-Health
To serve the best interest of our patients and community, we are taking steps to expand the ways we are able to provide care. We will be delivering some of the care virtually – with phone or tele-health visits. We will continue to provide excellent care for our members through virtual care options and in-person when necessary. Allowing patients to stay home and still get great care will help address the community spread of COVID-19.
Behavioral Health
Most behavioral health visits will be done virtually. If you have an upcoming visit, they will contact you to set up a phone visit or in person appointment.
Dental
Dental clinics are OPEN for routine and emergency care. You do not have to be a current Community Health Care patient to use emergency services.
Dental Walk-in Services
Monday through Saturday: 6:30 AM to 10:00 AM and 12:30 PM to 3:00 PM – at all Dental Clinics
All walk-ins will be taken on a first-come, first-served basis depending on our providers’ schedules and availability.
Pharmacies
Masks are required at all pharmacies. Whenever possible, please fill your prescriptions through our mail-order service. You can avoid standing in line at the pharmacy. The pharmacy will instruct you on the process, but you must allow 7-10 days to get the medication in the mail. There is currently no additional charge to use the mail-order pharmacy service. We also recommend you fill 90-180 days’ worth of medication if possible.
Medication Assisted Treatment (MAT)
The MAT Team is available to patients and we are accepting new patients. We are limiting the people who come with patients to only one parent, guardian or caregiver.
Questions?
For more information about the coronavirus (COVID-19), check out the links on our website or call customer service at 253-722-2161 Monday through Friday, 8 a.m. to 5 p.m. We have absolute confidence that this temporary transformation in the way we provide care, is exactly what we need to decrease the impact of the outbreak and to protect our members, staff and community. As always, we are here to support you and help you stay as healthy as possible. Thank you for entrusting Community Health Care with your care.
Additional Information and Resources
If you are a Community Health Care patient – or want to see one of our providers – please let the person answering your call know if you have a cough or other respiratory symptoms – with or without fever – when making an appointment. If you have these symptoms, you will be transferred to talk with a nurse before the appointment is scheduled.
APPOINTMENT LINE: (253) 722-2161
For information about what to do if you have symptoms or were potentially exposed to Coronavirus please open the following documents:
What to do if you have confirmed or suspected COVID-19
What to do if you have symptoms, but no known exposure to COVID-19
What to do if you were potentially exposed to someone with COVID-19
So, what do I do if I feel sick?
You can help stop COVID-19 by knowing the signs and symptoms:
• Fever, cough, shortness of breath, muscle pain, new loss of taste or smell, chills, repeated shaking with chills, headache, or sore throat
Seek medical advice if you:
• Develop symptoms
AND/OR
• Have been in close contact with a person known to have COVID-19 or live in or have recently traveled from an area with ongoing spread of COVID-19. Call ahead before you go to a doctor’s office or emergency room. Tell them about your recent travel and your symptoms.
Here are a few simple steps to remember to help keep yourself and others healthy:
• Wash your hands often with soap and water for at least 20 seconds, especially after blowing your nose, coughing, or sneezing; going to the bathroom; and before eating or preparing food.
• Avoid touching your eyes, nose, and mouth with unwashed hands.
• Stay home when you are sick.
• Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
For more information, you can visit these websites:
https://www.cdc.gov/coronavirus/2019-ncov/index.html
https://www.nih.gov/health-information/coronavirus
Or local sources:
https://www.tpchd.org/healthy-people/human-coronavirus
https://www.tpchd.org/healthy-people/diseases/covid-19/covid-19-vaccine-information
